ASHA Convention: Services and Policies

From A to Z, here's what you need to know about the ASHA Convention. All attendees, presenters, and exhibitors should familiarize themselves with the policies, guidelines, and services outlined before attending the ASHA Convention.

ASHA is committed to providing an outstanding experience for all participants at its live events. We strive for full access to the activities of these events based on an awareness of participants' needs and appropriate planning. Accessibility accommodations relating to mobility, hearing, vision or other areas may be provided. Read more about accessibility at ASHA events.

We ask that requests for reasonable accommodations at our live events be made as early as possible, and well in advance of the event, so we may best accommodate individual needs and requirements. Onsite requests will be accommodated to the best of our ability, however, available resources may be limited.

For questions or concerns about accessibility at ASHA's live events, please contact

Wednesday, November 20 2:00 p.m. – 6:00 p.m.
Thursday, November 21 7:00 a.m. – 6:30 p.m.
Friday, November 22 7:00 a.m. – 5:00 p.m.
Saturday, November 23 7:00 a.m. – 2:00 p.m.

ASHA staff will be on hand at the ASHA Member Services Center to help you with all the information and services the association provides. The Member Services Center, where you can find specialty ribbons, can also help you with questions about the Exhibit Hall.

Business casual attire is recommended during the Convention. Session rooms are often cool, and attendees are advised to dress in layers. Comfortable walking shoes are a must.

Name badges will be issued to all registered attendees, regardless of registration type, and must be worn at all times to gain entrance to sessions, events, the Exhibit Hall, and all other areas of the Convention. One -day registrants will have the day they selected to attend printed prominently on their badge to prevent re-use. (Exhibit Hall–only passes indicate limited Convention access.) Guests must also wear their badges.

Badges are generated based upon the information you provide when registering, so be sure to indicate your name and organization exactly as you would like it to appear on your badge. You will have the opportunity to preview and edit your badge information during the online registration process. There is a $10 fee to reprint lost badges.

If you opted when registering to receive your badge in the mail in advance of the Convention and it does not arrive, you will be able to print it onsite when you check in.

The FedEx Office in the Orange County Convention Center offers everything you need to meet your office needs from packing and shipping to signs, banners, office supplies, and copying and printing services. The business center, located in the West Concourse, is open 8:00 a.m. – 5:00 p.m., Monday-Sunday.

Exhibitors are allowed limited use of cameras in their own booth area. Photography, video production, and/or graphic reproduction of other exhibitors' booths and products displayed therein are prohibited unless authorization is obtained from the exhibitor. Commercial use of photographs of attendees by exhibitors is prohibited unless written consent is given by the attendee.

Personal photography is permitted at social functions. Please see the Recording Policy for additional information on situations where photography is restricted or limited. Please see the Photo Release policy for information on ASHA's official photographer and use photos of attendees.

Talking on cell phones is strictly prohibited during all education sessions and other nonsocial events at the ASHA Convention. Cell phones should always be in silent mode during sessions, meetings, and events to avoid disruption. Recording and photography is prohibited during sessions and events without prior consent from the presenter.

Certificates of Completion are available to all attendees. To retrieve your certificate, complete the online CEU/attendance reporting process. As soon as you have finished, you will be able to print your certificate.

You must report the sessions you attended at the 2019 ASHA Convention by December 1, 2019, 11:59 p.m. Eastern time, to earn ASHA CEUs or PDHs and to receive a Certificate of Completion. If you need a record of the sessions you attended—or think you may need a record in the future—you must report for credit by December 1. Questions about Certificates of Completion or reporting your continuing education may be directed to the ASHA Professional Development team (

The ASHA Convention is a professional development event and is not intended to be inclusive of children. Due to safety and liability issues, children under 18 are not permitted in the Exhibit Hall, and strollers are not permitted in the Exhibit Hall or in session rooms. Due to space limitations and the potential for disruption in session rooms, as well as safety issues should overcrowding occur, the presence of infants and children in education sessions is discouraged. ASHA does not provide child care services. Your hotel concierge may be able to provide information about on-site child care services or other local options for child care.

See the Personal Consideration Room section below for information for nursing mothers.

Use the following format to properly cite oral seminars or poster presentations offered at the ASHA Convention:

Shepard, N., Gleason, A., Beckerman, M. (2017, November). 1004: Vestibular & Balance Grand Rounds Wait There’s More. Seminar presented at the annual convention of the American Speech-Language-Hearing Association, Los Angeles, CA.

ASHA expects Convention attendees to respect each other, ASHA staff, student volunteers, and convention center staff, and to behave in a courteous and civilized fashion. Attendees should respect common sense rules for public behavior, personal interaction, common courtesy, and respect for private property.

Abusive, harassing, or threatening behavior toward any other attendee or directed at any student volunteer, ASHA staff, convention center staff, or security will not be tolerated. Please report any incidents in which an attendee is abusive, insulting, intimidating, bothersome, or acting in an unsafe or illegal manner to ASHA staff or security immediately.

After the Convention, all registrants will receive an emailed invitation to complete an in-depth evaluation survey. To share suggestions or feedback while at the Convention, you may request a comment card at one of the Information Booths.

Visit any of the ASHA Information Booths located throughout the convention center during registration hours for help with continuing education (CE) questions. CE staff at the Information Booths can also provide instructions about how to report your continuing education credit earned during the ASHA Convention online.

The Program and Exhibit Addendum, listing session and exhibitor changes and/or cancellations that have occurred since the Program and Exhibit Guide was printed, will be uploaded to the mobile app. Each morning during the Convention, a list of new session changes and/or cancellations will be uploaded to the mobile app. Look for the Daily Updates button in the mobile app to view the lists.

A first aid services will be available should an attendee need medical assistance.

For non-emergencies, dial ext. 5-1119 from any house phone for the Security Command Center. The security division can be contacted from outside the convention center by dialing 407-685-1119. If an emergency occurs, please call 911 and then call the Security number above. Stay on the line; calls are recorded. An officer will answer immediately. Be prepared to report the location of the emergency by level, hall, meeting room or lobby area.

After you have reported the emergency to Security, please report the incident to ASHA staff at the nearest Information Booth.

Floor plans are available to view, download, or print to help with your planning. All floor plans will also be accessible through the Program Planner and Convention mobile app. The mobile app also includes a way finder feature that can help you navigate the space.

A lunch break (meals not provided) will be held daily to allow dedicated time for attendees to network with exhibitors in the Exhibit Hall. Each morning, coffee and tea will be available in the Exhibit Hall during the 9:00 a.m. – 10:00 a.m. break.

You may purchase an ASHA Cash coupon book for $30 through registration that is worth $50 towards food and drink purchases at Orange County Convention Center concession stands, as well as all food outlets at the Rosen Centre and Rosen Plaza. Select food outlets at the Hyatt Regency Orlando will also accept ASHA Cash. The book will have coupons in different denominations (such as $2, $5, and $10) that may be applied to your total purchase. You will not receive change back for your purchase if the coupon amount given is larger than the total owed. For example, if you purchase an item for $4.50 and you pay with a $5.00 coupon, you will not be given $.50 change.

The Orange County Convention Center has a number of concession areas which offer a variety of food, including some vegetarian and gluten-free choices, as well as grab-and-go snack and coffee carts located throughout the center. A list of food outlets, with dietary specialties noted (vegan, gluten-free, dairy-free, etc.), where you can use your ASHA Cash coupons will be available at the ASHA Information Booths.

Want to know who's coming to the ASHA Convention this year? Use the online Friend Finder to search for people you know by name or organization. (Note: The Friend Finder is opt-in only and includes only those who indicated that they wished to be listed as an attendee when registering.)

Optimize your stay in Orlando by visiting the Guest Services team at the Orange County Convention Center for information on local restaurants, tour packages throughout the city and surrounding area, attractions, transportation, maps, and more.

Representatives from ASHA's housing company will be located near the registration counter and available during registration hours to assist you should any issues arise with your hotel reservations.

Staff at the Information Booths, located in key high-traffic areas of the Orange County Convention Center and the Hyatt Regency Orlando, are available to answer any questions about the ASHA Convention. They will be open during registration hours.

Complimentary basic wireless Internet service, sponsored by Life Care Centers of America, is offered in the public areas of the Orange County Convention Center (use special code ASHA19LifeCare to login). Basic service allows attendees to perform low-bandwidth functions, such as checking email. Internet access is not available for presenters in the session rooms.

The Hyatt Regency Orlando provides free basic wireless Internet service in the main lobby area only. Most of the ASHA hotels offer complimentary high-speed Internet access for ASHA Convention attendees (nominal fees may apply for some).

Please see Personal Consideration Room below.

The 2019 ASHA Convention will be held at the Orange County Convention Center (West Concourse, 9800 International Drive, Orlando, FL 32819) on November 21–23, 2019.

ASHA is not responsible for items lost during the Convention, nor is ASHA responsible for returning found items to attendees.

Found items brought to any ASHA Information Booth will be held at that booth for the remainder of the day; at the end of the day, the items will be brought to the ASHA Convention staff office. When the Convention concludes on Saturday, all unclaimed items will be turned over to the Orange County Convention and Exhibition Center (OCCC). It is the responsibility of attendees to follow up with the convention center to retrieve lost items. To inquire about a lost item after the ASHA Convention, please contact the OCCC Security Command Center at 407-685-1119.

A number of themed lounge areas—where you can rest between sessions, connect with colleagues and friends with similar interests, or speak with ASHA staff representatives—are located throughout the convention center.

Wednesday, November 20  11:00 a.m. – 6:00 p.m. 
Thursday, November 21  6:00 a.m. – 8:00 p.m. 
Friday, November 22  6:30 a.m. – 9:00 p.m. 
Saturday, November 23  6:30 a.m. – 6:00 p.m. 

Coats and luggage may be stored in the Orange County Convention Center (Level 1, South Shuttle drop off) for $3 per item.

A number of ASHA board, committee and council meetings, as well as affiliate meetings, open houses, and receptions are held during the ASHA Convention. Most meetings will take place at the Hyatt Regency Orlando hotel. Public meetings and activities are listed in the ASHA Convention mobile app and Program Planner so you can search and add them to to your schedule.

If a session room reaches capacity, staff or student volunteers will direct attendees to one of the overflow rooms or areas where the audio feed and slides from the session will be broadcast. The mobile app now features a dynamic list of overflowed sessions and their viewing locations.

For attendees who plan on driving, the Orange County Convention Center operates on-site vehicle parking at both our West and our North/South buildings. (The ASHA Convention will take place in the West building.) Additional parking is also offered at the Destination Parkway Garage.

Parking rates vary upon vehicle size and entry time. A $17 parking fee will apply to passenger vehicles, per entry. A $25 parking fee will apply to oversize vehicles, per entry. The Orange County Convention Center accepts cash, traveler's checks, American Express, MasterCard, and Visa.

Parking spaces are available on a first-come, first-served basis, including disability permit parking. For those who plan on driving to the convention center, event-specific parking areas will be listed on roadway signage on International Drive, Universal Boulevard and the surrounding area.

Private rooms are available in the convention center for nursing mothers and others with sensitive personal health needs. Locations listed will be for the nearest Information Booth where you may request a key—staff at the booths will direct you to where the room is located. Please note that these rooms are not staffed and ASHA is not responsible for items left in the rooms. Refrigerators are not provided, so please plan accordingly.

For your safety and security, the Orange County Convention Center operates a state-of-the-art Command Center prepared to engage in emergency response procedures should a situation arise.

Your safety outside the convention center is also important, so please follow these general tips during your stay in Orlando:

  • Answer your hotel room door only when you can identify the person knocking.
  • Do not wear your meeting badge outside Convention functions or on the street.
  • Walk in groups when you are outside the convention center or your hotel.
  • Always let someone know where you are going when you leave the hotel or convention center.

ASHA hires an official photographer for the Convention. Photographs taken at the ASHA Convention may be used in future ASHA publications, on the ASHA website, or in other ASHA materials. By registering for the ASHA Convention, you agree to allow ASHA to use your photograph in ASHA-related print or digital publications.

Presenters are strongly encouraged to upload a three-page handout in advance to facilitate learning for attendees. Presenters are also asked to make their final presentation slides available for attendees post-Convention. If they grant permission to do so, their final slides will be available in full when the Convention concludes and accessible through the Program Planner.

All Convention presenters, including those displaying posters, are required to disclose relevant financial and nonfinancial relationships—or lack thereof—and must, at the beginning of their respective sessions or presentations, make a disclosure statement. The purpose of the disclosure requirement is to promote transparency in the design, development, and presentation of courses offered for ASHA CEUs. The requirement provides Convention attendees with a more complete context in which to evaluate presenters' information. Presenter disclosures may be viewed via the Program Planner. To report a presenter disclosure issue, stop by one of the Information Booths and ask for a comment form.

Registered press and media should come to the PR/Media Lounge (location TBA) for more information and to inquire about access to the Press Room.

Program Planner stations are available in various locations in the convention center. Search for sessions, create or update your personal schedule, and print advance handouts uploaded by presenters. (Additional materials may be available for download after the Convention.) Reduce paper waste by saving the handout to a thumb drive or your laptop.

Whether for personal or commercial use, the following recording types are strictly prohibited during all ASHA Convention education sessions, poster presentations, Short Courses, and the keynote speaker’s presentation at the Opening General Session:

  • Audio, video, and digital recordings
  • Live streaming or broadcasting
  • Photography

The only exception is if consent from the presenter was granted or obtained prior to the start of the session. If the presenter does not explicitly state that you may record the session or event at the start of the presentation, assume that recording is not permitted. Any individual who does not comply with this policy will be asked to leave the session or event and to surrender their film or recording media. Under no circumstances may presentations be rebroadcast.

All attendees who register online will receive a receipt/confirmation via email upon completion of the registration process and payment. Please make sure to add to your preferred contact list in your e-mail program.

Specialty ribbons to add to your badge will be centrally located in the ASHA Member Services Center.

A roommate forum will be available when housing opens on August 1 to help members who are looking for a hotel room and/or roommate connect.

Both oral presentations and posters sessions are subject to change, due to cancellations or presenter changes. Please refer to the session information listed in the online Program Planner or mobile app, as it is always up to date. Program addenda listing session changes, updates, and cancellations will be available for attendees at the Information Booths and other key areas each morning at the Convention. (Presenters who must cancel their session or substitute another presenter should send written notification to as soon as possible.)

Extensive planning goes into scheduling sessions in appropriately sized rooms; however, the popularity of sessions is not always predictable, and overcrowding occasionally occurs. If a session room reaches capacity, attendees must follow the instructions provided by ASHA staff, convention center staff, student volunteers, or security staff. Attendees may be instructed not to stand against the walls or block the aisles or doors, or they may be denied entry if the room is too crowded. ASHA is obligated to abide by the guidelines established by the fire marshal. If a room reaches full capacity and we do not have your cooperation, the fire Marshal has the authority to delay or even terminate the session until any problem has been satisfactorily corrected. Please be courteous and respectful to staff and student volunteers when you are directed elsewhere.

Attendees are asked to be respectful of their fellow attendees and to be mindful of potential disruptions during sessions, such as eating food, use of phones or other mobile devices, or the presence of infants and children. Phones and other mobile devices should always be silenced. Attendees should not be photographing presentation slides unless explicit permission has been granted by the presenter(s); please respect the Recording Policy.

Shuttle service will operate Wednesday, November 20 through Saturday, November 23 to make travel to and from the Orange County Convention Center convenient for ASHA Convention attendees who are staying at official ASHA hotels that are not within easy walking distance.

ADA-accessible shuttle service for those with a disability will be available for all ASHA hotels. To arrange for ADA shuttle service, call 1-866-439-8564 and allow 45 minutes from call time to pickup. (Please note that those who use scooters can typically take advantage of the regular scheduled shuttle service; shuttle staff will help stow scooters underneath the buses in the cargo area.)

Be sure to check with your hotel for any changes to the schedule on site.

Follow @ASHA_Events on Twitter and @ashaweb on Instagram, and use #asha19 to connect with fellow attendees and ASHA social media staff in Orlando, to receive important Convention updates, and to learn about other social media activities taking place during the Convention.

Other Ways to Connect on Twitter

  • #SLPeeps—Use/search this hashtag to find fellow SLPs.
  • #AudPeeps—Use/search this hashtag to find fellow audiologists.
  • @ASHAAdvocacy—Read tweets from ASHA’s government relations staff.

New to Twitter?

We have tips on ASHA Leader Live to get you started. For more hands-on help in Orlando, look for ASHA's social media manager at the ASHA Member Service Center in the Exhibit Hall, where she will be giving quick tutorials to get you up and running!

ASHA encourages the use of social media and blogging at the ASHA Convention as a way for attendees to summarize, highlight, and promote presentations, or to share their experience in general, provided that presentation content and materials are not shared in full, and authors or presenters are referenced and cited where appropriate. Please keep in mind that presenters hold the intellectual property rights and copyrights to their materials.

A room at the convention center will be designated for speakers to finalize and upload presentation slides and notes. Technicians will be available to assist in preparing materials and can answer questions regarding the operation of audio-visual equipment. All oral session presenters must check in at the Speaker Ready Room at least 4 hours in advance of their scheduled session. Read more about the Speaker Ready Room and requirements for oral sessions.

ASHA thanks our sponsors. Sponsors are not responsible for the content of this conference nor does ASHA endorse their products or services.

ASHA uses student volunteers to assist in various roles during the ASHA Convention such as monitoring session rooms; disseminating information at Registration, Information Booths, and materials pickup stations; crowd and line management; providing support at Program Planner stations; tracking traffic in the Exhibit Hall; collecting tickets; and providing defined assistance for attendees with special needs.

The Program Planner and mobile app allow you to preview the companies/organizations that are exhibiting at this year's ASHA Convention. View the exhibit hall floor plan, read company profiles, and bookmark the ones you want to visit using the app.

About ASHA

The American Speech-Language-Hearing Association (ASHA) is the national professional, scientific, and credentialing association for members and affiliates who are audiologists, speech-language pathologists, speech, language, and hearing scientists, audiology and speech-language pathology support personnel, and students.

About the Convention

The ASHA Convention is one of the largest professional development events for audiologists; speech-language pathologists; and speech, language, and hearing scientists. Bringing together approximately 15,000 attendees, the annual Convention offers more than 2,500 sessions eligible for ASHA continuing education credit covering the latest research, clinical skills, and techniques in communication sciences and disorders.

Contact Us

For inquiries about the ASHA Convention:

The ASHA Action Center welcomes questions and requests for information from members and non-members.

Available 8:30 a.m.–5:00 p.m. ET

Members: 800-498-2071
Non-Member: 800-638-8255

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