Cancelling your registration does not automatically cancel your hotel reservation, and vice versa. Please read the policies and follow the steps below for cancelling each one.
If you need to cancel your registration, whether for the in-person event or the Virtual Library, we must have your request in writing. Written notices of cancellation should be sent via e-mail to email@example.com or via postal mail to:
11208 Waples Mill Road, Suite 112
Fairfax, VA 22030
All cancellations and refunds will be processed in the same manner as original payment: if paid by credit card the refund will be issued to the card on record, generally within 72 hours of the request. Payments made by check will be refunded as a check and may take up to 30 days AFTER the Convention to process. Donations (ASHFoundation, ASHA PAC, or Student) and ASHFoundation Fundraiser tickets are nonrefundable.
Cancellation requests for in-person registrations received before November 1 will be refunded, less a $50 processing fee, prior to the Convention. Any cancellation request received after November 1 will be refunded after the Convention, less a $75 fee. ASHA Eats cards and all special event tickets are nonrefundable after November 1.
Cancellation requests for virtual-only registrations received before November 1 will be refunded, less a $25 processing fee, prior to the Convention. Any cancellation request received after November 1 will be refunded after the Convention, less a $35 fee.
The cancellation fee is a processing fee and cannot be waived.
All changes and cancellations to hotel reservations must be submitted in writing via e-mail to firstname.lastname@example.org by 11:59 p.m., Eastern Time, October 22, 2022. After this date, you must contact your hotel directly. If you need to cancel your reservation(s), you must do so at least seventy-two (72) hours prior to your scheduled check-in date. If you do not cancel your reservation(s) seventy-two (72) hours prior to your scheduled check-in date, your first night's deposit will not be refunded.