| Cancelling your ASHA Convention registration does not automatically cancel your hotel reservation, and cancelling your hotel reservation does not automatically cancel your registration. If you need to cancel, be sure to follow the cancellation process for both registration and hotel reservations individually. |
As of November 13, 2025
We know many attendees are following the recent FAA-related flight reduction measures and may be concerned about how these changes could impact their travel to the ASHA Convention in Washington, D.C. Since the situation is still evolving, we want to provide guidance, resources, and clarity regarding our policies.
The Convention is one week away, and it is not yet clear how—if at all—flight delays or reductions may affect travel to the D.C. area. Some current disruptions may be resolved in the coming days, and impacts may vary widely by airline, route, and individual traveler.
At this time, ASHA is following the registration cancellation policy as published below and it remains the official guideline for all attendees. Requests for exceptions due to documented extenuating circumstances will be reviewed individually, but approval is not guaranteed.
If you determine that you need to cancel your in-person registration or change to virtual-only registration, please submit your request in writing directly to our registration provider at asha@maritz.com. All cancellation requests must be submitted in writing; phone cancellations will not be accepted. Please allow at least one full business day for response. Badge sharing and splitting are strictly prohibited.
A non-waivable processing fee applies to all cancellations. Refunds will be issued via the original payment method. Credit card refunds are typically processed within 72 hours, while check payments will be refunded by check, which may take up to 30 days after the Convention.
Refunds will be issued minus a $75 processing fee. There is NO FEE to switch from in-person reigstration to virtual-only registration, however, your refund for the difference will be issued after the ASHA Convention, as outlined below.
Refunds will be issued minus a $35 processing fee.
The following items are nonrefundable:
Refund requests will not be accepted after December 5, 2025.
Hotel policies are separate from ASHA’s registration cancellation policies.
Each ASHA partner hotel manages its own cancellation rules, fees, and flexibility options. ASHA does not control hotel policies and cannot waive hotel penalties, as these are determined solely by each property.
Hotel cancellations should be made no later than 72 hours prior to your arrival date. Cancellation within 3 days, or failure to check in on your scheduled day of arrival will result in a one-night's room and tax penalty charged by the hotel to the credit card used for guarantee.