| Cancelling your ASHA Convention registration does not automatically cancel your hotel reservation, and cancelling your hotel reservation does not automatically cancel your registration. If you need to cancel, be sure to follow the cancellation process for both registration and hotel reservations individually. |
All cancellation requests must be submitted in writing; phone cancellations will not be accepted. Please send cancellation requests to our registration provider at ASHA@maritz.com.
Refunds will be issued via the original payment method. Credit card refunds are typically processed within 72 hours, while check payments will be refunded by check, which may take up to 30 days after the Convention.
A non-waivable processing fee applies to all cancellations. Badge sharing and splitting are strictly prohibited.
In-Person Registration: Refunds will be issued minus a $75 processing fee.
Virtual-Only Registration: Refunds will be issued minus a $35 processing fee.
Nonrefundable Items
The following items are nonrefundable:
Final Refund Request Deadline: Refund requests will not be accepted after December 5, 2025.
To cancel a hotel reservation, you can either log into the Housing Attendee Service Center and cancel directly through the housing system or send your cancellation request in writing to ASHAHotel@maritz.com. Reservation changes or cancellations should be made through Maritz through late October (TBA). Beginning late October (TBA), changes and cancellations must be made directly with your hotel.
Hotel cancellations must be made no later than 72 hours prior to your arrival date. Cancellation within 3 days, or failure to check in on your scheduled day of arrival will result in a one-night's room and tax penalty charged by the hotel to the credit card used for guarantee.